All orders get packed & shipped the same day when placing an order before 2pm pst. Our standard shipping timeframe is approximately 2 to 4 business days from the date your order is processed and dispatched. Please note that delivery times may vary depending on your location, carrier performance, and any unforeseen delays such as weather or holidays. We strive to ensure your order arrives promptly and will provide tracking information so you can monitor its progress.

Our customer service team is here to help with any questions or concerns you may have. You can reach us via email at support@socialstarla.com We strive to respond to all inquiries promptly and ensure you have a seamless shopping experience.

To ensure the longevity and quality of your beanie, we recommend hand washing it gently in cold water with mild detergent. Avoid using bleach or harsh chemicals. After washing, reshape the beanie and lay it flat to air dry away from direct sunlight or heat sources to prevent shrinking or damage. Avoid wringing or twisting the fabric. Following these care instructions will help maintain the beanie’s shape, color, and softness over time.

At this time, all sales are final, and we do not accept returns or exchanges. We encourage you to carefully review the product descriptions and sizing information before making a purchase. If you have any questions or need assistance choosing the right item, our customer service team is available to help ensure your satisfaction prior to placing an order.